What is a settlement batch?

A settlement batch is how a marketplace or payment processor reports what it actually paid you, after fees, for a group of orders — and it’s the basis for the Bank Deposits TruSync creates.

Where settlement batches come from

• Marketplaces (Amazon, eBay) issue a settlement report on their own schedule, covering every order settled in that period, net of marketplace fees.
• Payment processors (Shopify’s built-in processor, Wix Payments, or a gateway like Stripe or Braintree) issue a payout on their own schedule, covering the transactions settled in that period, net of processing fees.

What TruSync does with a settlement batch

TruSync reads the settlement or payout data and creates a Bank Deposit that groups the relevant orders together, net of the fees the batch reports — plus a Credit Memo for marketplace fees where that applies. The result is a QuickBooks Bank Deposit that matches the actual amount that lands in your bank account, not just the sum of order totals.

Why order totals alone don’t match your bank deposit

An order’s total isn’t what you’re actually paid — fees, and sometimes refunds within the same batch, change the number between the sale and the deposit. See Why deposits don’t match order totals.

FAQ

How often does a settlement batch arrive? It depends on the marketplace or processor’s own schedule — TruSync picks up whatever cadence they use.

Does one settlement batch always become exactly one Bank Deposit? Generally yes — each batch is grouped into its own Bank Deposit so it lines up with a single line in your bank feed.

What if a settlement batch includes a refunded order? Both the original charge and the refund appear as separate line items, the same as they do in the processor’s own batch. See Cancellations & refunds.