Connect QuickBooks Online

TruSync posts every order to your QuickBooks Online company. Connecting QuickBooks is the first step, before connecting any store.

Connect your company

1. From your TruSync dashboard, open the QuickBooks Connection panel and click Connect.
2. Sign in to Intuit and choose the QuickBooks Online company you want TruSync to sync into.
3. Review and approve the permissions TruSync requests. Besides access to your QuickBooks accounting data, TruSync asks for the email address of the Intuit account you sign in with, so it can suggest an address for Alert Recipients.
4. You’ll be redirected back to TruSync automatically. The panel shows your company name and a Connected badge once it succeeds.

If your Intuit account has access to more than one QuickBooks company, QuickBooks opens whichever company you were last using — TruSync can’t deep-link to a specific one. Switch companies inside QuickBooks first if you need a different one, then connect.

What TruSync does with the connection

TruSync creates and updates transactions in this QuickBooks company — Sales Receipts, Invoices, Credit Memos, and Bank Deposits, depending on how each connected store handles payments. TruSync does not reconcile your bank account; QuickBooks’ own bank feed matching does that against the transactions TruSync creates.

Re-authorizing and disconnecting

QuickBooks access tokens periodically expire. If a sync fails because the connection lapsed, open the QuickBooks Connection panel and click Re-authorize — this doesn’t affect any data already synced. Disconnect stops all syncing to that company until you reconnect.

FAQ

Can I connect more than one QuickBooks company? Each TruSync organization connects to one QuickBooks company at a time.

Does TruSync change my QuickBooks chart of accounts? TruSync posts transactions using the accounts and tax rates you map during setup — it doesn’t rename accounts. The one exception is Trudy: when a mapping needs an account that doesn’t exist yet, such as Shipping Income, Undeposited Funds, or a bank account for payouts, she can create it in QuickBooks for you. See Trudy, your AI assistant.

Will connecting QuickBooks import my historical data? No. Sync starts from the connection date forward.