Account & organization

Your TruSync organization is the account-level container that holds your QuickBooks connection, your connected stores, and your settings.

What lives at the organization level

• The QuickBooks Online connection.
• Every store you’ve connected, and their individual sync settings.
• Account, payment method, and tax jurisdiction mappings.
• Billing and plan information.

Multiple stores, one organization

You can connect more than one store to the same TruSync organization — each store keeps its own mapping and sync settings, but they all post into the same QuickBooks company.

FAQ

Can I have more than one QuickBooks company under one TruSync organization? No — one organization connects to one QuickBooks company at a time.

Who can access my TruSync organization? Whoever signs in with an authorized account for your organization. Contact support from your dashboard if you need to change access.

If I disconnect a store, do its past synced orders disappear from QuickBooks? No — disconnecting only stops future syncing. Transactions already created in QuickBooks stay as they are.