Inventory sync

Inventory sync keeps QuickBooks and your storefront quantities on hand in agreement.

QuickBooks is the source of truth

TruSync watches for quantity-on-hand changes in QuickBooks — from TruSync’s own transactions, manual inventory adjustments, bills, or other tools you use — and pushes the resulting quantity out to your connected storefronts. Order sync itself never writes storefront inventory directly; every inventory update flows through this one path, so quantities stay consistent across every store mapped to the same QuickBooks item, not just the store an order came from.

What this means day to day

• Selling an item on one connected store updates QuickBooks, which then pushes the new quantity to every other store mapped to that same QuickBooks item.
• A manual inventory adjustment in QuickBooks propagates to your storefronts the same way an order-driven change does.
• Inventory sync runs automatically for every connected, mapped product — there’s no separate setup step to turn it on.

FAQ

Why did my storefront quantity change without a matching order? Check QuickBooks for a manual inventory adjustment, bill, or other transaction on that item — inventory sync reflects QuickBooks’ quantity on hand, not just orders TruSync created.

If I sell the same product on two stores, does inventory sync between them? Yes, as long as both stores map that product to the same QuickBooks item.

Does inventory sync only run for products with mapped orders? It runs for any product mapped to a QuickBooks item — the quantity update comes from QuickBooks itself, not from a specific order.